Who do I report to on my first day?
This information is on your Assignment Details email along with all the contact numbers you will need.
If still unsure contact Riada Resourcing.
What hours do I work?
This information is agreed with your Manager/Supervisor.
How do I request time off?
Request authorisation for your Leave/Holiday from your Manager/Supervisor and then inform Riada Resourcing.
This must be received at least a week in advance to accommodate rotas.
Holiday pay cannot be used for a Sick Day.
Holiday pay is accrued based on the basic hours you have worked.
What do I do if I can’t attend a shift?
If you are unable to go to your assignment due to illness or an emergency, it is imperative that you inform your Manager/Supervisor then ring Riada as soon as you know you will not be attending work.
(Riada have 24-hour cover – please leave a message).
This must be done before your usual start time.
What if I am unhappy in my job?
We want you to find working through Riada Resourcing an enjoyable and rewarding experience, however, should you have any problems or concerns of whatever nature during your assignment, please allow us to help you by promptly contacting your Riada consultant.
What if I have a grievance?
Contact your Riada consultant on 028 7032 6600 and they will advise you.